3D printing is a layer-by-layer manufacturing process, so minor surface lines, slight color shifts between batches, and small imperfections are a natural part of each piece - not defects. No two prints are identical. Photos show a representative sample; your piece may vary slightly in shade or texture.

Listed dimensions are from the digital model and represent the designed scale. Printed parts may vary by ±1–5 mm due to material expansion and printer calibration. If exact fit matters (e.g., for display cases or dioramas), measure with that tolerance in mind.

Our figurines are printed in PLA (polylactic acid), a plant-based thermoplastic unless otherwise noted on the product page. It's rigid, lightweight, and holds fine detail well.

Keep out of direct sunlight and away from heat sources. PLA begins to soften above roughly 60 °C (140 °F). Wipe clean with a dry or slightly damp cloth. Do not submerge in water, place in a dishwasher, or leave in a hot car.

Orders are printed on demand. Please allow 1–3 business days for printing and quality check before your order ships.

We currently ship within the United States. Standard shipping typically takes 3–7 business days after fulfillment. Expedited options may be available at checkout depending on your location.

All sales are final. Because each piece is printed to order, we do not accept returns or exchanges. If your order arrives damaged or materially different from what was described, please contact us within 7 days of delivery with photos and we'll make it right.

Yes. You'll receive a shipping confirmation email with a tracking link once your order leaves our facility. Check your spam folder if you don't see it within 24 hours of the expected ship date.

Check with neighbors and any secure drop spots first. If the package is still missing 48 hours after the delivery scan, contact us with your order number and we'll investigate with the courier.